We're super sorry about this, but unfortunately, we can't offer refunds on certain items because of hygiene reasons. These include:

• Underwear
• Swimwear
• Pierced Earrings
• Toiletries and Fragrances (if the protective wrapper has been removed)

We want to make sure everyone gets the freshest and safest products. If you have any other questions or concerns, feel free to reach out. 😄