Orders FAQs
- What buy now pay later options do you have?
- Where is my order?
- Can I amend or cancel my order?
- I'm missing an item from my order.
- I've received the wrong item, what do I do?
- An item I've ordered is faulty. What can I do?
- Where will I find the dispatch note, order invoice, and returns label?
- Why have I received a refund for an item that has been shipped?
- My order status says my order is on hold. What does this mean?
- Does your site have a secure payment?
- What is Klarna?
- Do you do discount codes?
- Can I check stock?
- Will you be getting more stock?
- Has my order process changed since Brexit?
- How do I contact MandM?